Last updated on: September 5th, 2018
Flock is a unified technology platform that provides a complete HR, Benefits Administration and Compliance solution. Flock provides a paperless and automated system required to onboard and continuously manage employees. The platform limits risks and liability; and makes it easier for HR and insurance brokers to be the strategic drivers and champions for their business counterparts.
This policy is intended to apply to all users of our Services – including Brokers, Employers and Employees.
The information we gather enables us to personalize, improve and continue to operate the Services. In connection with certain aspects of the Services, we may request and collect some of your Personal Information. We collect the following types of information from users of our Services: Information Provided By You, Cookies, Information Collected Using Log Files, and Aggregate Information.
We use IP addresses to analyze trends, administer the site, track user's movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
We collect statistical information about how both users, collectively, use the Services (“Aggregate Information”). Some of this information is derived from Personal Information. This statistical information is not Personal Information and cannot be tied back to you or your web browser.
This information does not identify you personally, however, we can automatically collect and store the following types of information about your visit:
When acting as a service provider, Flock collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes.
When acting as a service provider, we collect information for our Clients. If you interact with one of our Clients and would no longer like to have your Personal Information provided by us to that Client, please contact the Client directly or us at firstname.lastname@example.org
When acting as a service provider, Flock has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the applicable Client (the data controller). If the Client requests Flock to remove the data, we will respond to the request within 30 business days.
You can log in to Our Services using sign-in services such as Log in With Google or an Open ID provider. These services will authenticate your identity and provide you the option to share certain Personal Information with us such as your name and email address to pre-populate our sign-up form.
Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent, We may post your testimonial along with your name. In addition to your other rights, if you wish to update or delete your testimonial, you can contact us at email@example.com.
When acting as a service provider, Flock only collects information under the direction of its Clients. The Client Agreement governs the delivery, access, and use of the Services, including the processing of Personal Information and data submitted through Services accounts. The Client (e.g., your employer) controls their Platform and any associated client data. If you have any questions about specific Platform settings, the processing of Personal Information in the Platform, or its privacy practices, please contact the Client administrator of the Platform you use.
As part of the Services, you may occasionally receive emails and other communications from us, such as communications relating to promotions we are offering through the Services. You may opt-out of receiving such communications by following the instructions included with such emails, or emailing us at firstname.lastname@example.org
We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control such as an email service provider to send emails on our behalf, mapping service providers, and customer support providers (our “Agents”). We may need to share Personal Information with our Agents in order to provide Services to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents.
In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this policy. Furthermore, as a user of Flock’s software, Flock personnel may contact you and ask if you interested in the services of an insurance broker in your area; as well as pass on your contact information to an insurance broker in your area who may contact you.
We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce our Terms of Service, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.
If your Personal Information changes, or if you no longer desire our service, you may correct, update, delete/deactivate it by logging into your account and making the appropriate changes or by emailing our customer support at email@example.com We will respond to your request to access within 30 days.
We will retain your Personal Information, the Personal Information we process on behalf of our Clients, and geo location data for as long as needed to provide services to our Clients, for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Our users are given the opportunity to opt-out of receiving communications not directly related to our site. For example, we may survey our users for information about their use of our site and services or about their interest in possible new products and service enhancements. Information on how to opt-out is included in our user agreement and can be made by contacting our customer service center.
Users who no longer wish to receive our correspondence or promotional materials from us or any partner acting on our behalf may opt-out of receiving these communications by replying to unsubscribe in the subject line of the email or by emailing us at firstname.lastname@example.org
The security of your personal information and our clients’ information is important to us. When you enter sensitive information (such as login credentials and geo location data) we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its security. If you have any questions about security on our Web site, you can contact email@example.com
Though we make every effort to preserve your privacy we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.
If you have any questions or concerns regarding your privacy in connection with using the Services, please send us a detailed message to firstname.lastname@example.org or via postal mail at 660 4th Street, #334, San Francisco, CA 94107. We will make every effort to resolve your concerns.
HIPAA, the Health Insurance Portability and Accountability Act, sets the standard for protecting sensitive patient data. Any company that deals with protected health information (PHI) must ensure that all the required physical, network, and process security measures are in place and followed.
This includes covered entities (CE), anyone who provides treatment, payment and operations in healthcare, and business associates (BA), anyone with access to patient information and provides support in treatment, payment or operations. Subcontractors, or business associates of business associates, must also be in compliance.
The HIPAA Privacy Rule addresses the saving, accessing and sharing of medical and personal information of any individual, while the HIPAA Security Rule more specifically outlines national security standards to protect health data created, received, maintained or transmitted electronically, also known as electronic protected health information (ePHI).